Refund Policy

Last Updated: October 1, 2026

Thank you for choosing OneSpinInk.world. This Refund Policy explains when refunds may be available for services purchased through our website.

1. Service Payments

OneSpinInk.world provides digital and technical services, which may include email infrastructure setup, mail server configuration, business email configuration, and email campaign management.

Because these services may involve time, configuration work, planning, or resources allocated specifically for a customer, completed services may generally be non-refundable.

2. Refund Eligibility

A refund may be considered in the following circumstances:

  • A payment was processed more than once for the same service.

  • A requested service has not yet been started and we agree to cancel it.

  • We are unable to provide a paid service that was confirmed and accepted.

  • A refund is required under applicable law.

Refund eligibility is reviewed based on the individual circumstances of each request.

3. Non-Refundable Services

Payments may not be refundable when:

  • The requested service has already been completed.

  • Configuration or technical work has already been performed.

  • Campaign planning or setup has already been completed.

  • The customer has provided incorrect or incomplete information that prevents completion.

  • The customer changes their mind after work has started.

  • The service has been used or delivered as agreed.

4. Cancellation Requests

If you want to cancel a service, please contact us as soon as possible.

Cancellation requests made before work begins may be considered for a refund. Once work has started, cancellation may not qualify for a full refund.

5. Refund Request

To request a refund, contact us through the contact details provided on our website.

Please include:

  • Your name

  • Email address used for the purchase

  • Order or transaction details

  • Date of payment

  • Reason for the refund request

We may request additional information to verify the transaction.

6. Refund Review

Refund requests are reviewed individually. We will communicate the outcome after reviewing the relevant payment and service information.

If approved, the refund will normally be issued to the original payment method, subject to the processing time of the payment provider.

7. Payment Processing

The time required for an approved refund to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

OneSpinInk.world does not control the processing time of third-party financial institutions.

8. Chargebacks

We encourage customers to contact us before initiating a payment dispute or chargeback so that we can review the issue and attempt to resolve it directly.

This does not affect any rights you may have under applicable law.

9. Changes to This Policy

We may update this Refund Policy when necessary to reflect changes to our services, payment practices, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Refund Policy or want to request a refund, please contact OneSpinInk.world using the contact information available on our website.